Register before you fly and you walk through immigration and customs with two QR codes instead of two paper forms. Fifteen minutes online saves queue time on arrival.
The steps
Step 1
Create your account
Go to Visit Japan Web (services.digital.go.jp), register with an email address and set a password. One account can cover your whole family as co-travelers.
Screenshot coming soon
Step 2
Register your travel details
Add your passport details (the camera scan is faster than typing), your flight number and your first night's accommodation address — the hotel booking confirmation has everything you need.
Screenshot coming soon
Step 3
Fill in immigration information
Complete the 'Disembarkation Card for Foreigner' section: purpose of visit, length of stay. This replaces the paper card handed out on the plane.
Screenshot coming soon
Step 4
Fill in the customs declaration
Answer the customs questions honestly (cash over the threshold, restricted goods). This replaces the yellow paper customs form.
Screenshot coming soon
Step 5
Show your QR codes on arrival
Screenshot both QR codes before you fly — airport Wi-Fi queues are real. Show the immigration QR at the electronic gates, then the customs QR at the exit.
Screenshot coming soon
Good to know
Is Visit Japan Web mandatory?
No. You can still fill in the paper forms on the plane or at the airport. Visit Japan Web is faster at the airport, and it is the official, free way to skip the paperwork.
When should I register?
Any time before departure works. Do it when you book your first night's hotel — you need that address, and doing it at the gate on airport Wi-Fi is the stressful version.
Official service
Visit Japan Web is a free official service of the Government of Japan (Digital Agency). Register only at services.digital.go.jp — never through third-party sites that charge a fee.